Terms of Use & Sale

Good Heart with Obi
Operated by Samuel-Kanu Collective Ltd
33-34 Winckley Square, Preston, PR1 3JJ, United Kingdom

Last updated: 31 August 2026

Welcome to Good Heart with Obi

These Terms of Use & Sale explain the terms that apply when you:

Visit or use the Good Heart with Obi website
Download a free resource
Create a member account
Buy a digital product
Book a 1:1 service
Use Chat with Obi
Access or use Good Heart with Obi content, tools or resources

Please read these terms before making a purchase or booking a service.

Nothing in these terms affects any rights you have under UK consumer law that cannot legally be excluded or limited.

1. Who we are

Good Heart with Obi is operated by Samuel-Kanu Collective Ltd, a company registered in England and Wales.

Company number: 16933021

Business address:
33-34 Winckley Square
Preston
PR1 3JJ
United Kingdom

Email: hello@skcollectivehq.com

When these terms refer to “Good Heart with Obi”, “we”, “us” or “our”, they mean Samuel-Kanu Collective Ltd operating Good Heart with Obi.

When we refer to “you”, we mean the person using the website, purchasing a product, accessing a resource or booking a service.

2. About Good Heart with Obi

Good Heart with Obi provides practical tools, resources, content and services relating to business clarity, business development, personal development, Life • Business • Faith and related topics.

Our current offerings may include:

Free resources such as the Business Clarity Interview
Business Clarity Toolkit
Good Heart Business Builder
Business Clarity Complete Bundle
Business Clarity Review
Facilitated Business Clarity Interview + Report
Journal content
Other digital resources, workshops or services introduced from time to time

Individual product and service pages explain what is included in each offer.

3. Who can use our products and services

Our standard products and services are intended for people aged 18 or over.

By purchasing a product or booking a service, you confirm that you are legally able to enter into a contract.

Some customers may purchase our products primarily for personal purposes and qualify as consumers under UK law. Others may purchase wholly or mainly for their business, trade or profession.

Where UK consumer law gives you rights that cannot legally be excluded, those rights continue to apply regardless of anything stated in these terms.

4. Using this website

You may use this website for lawful purposes and to learn about, access or purchase Good Heart with Obi products and services.

You must not:

Use the website unlawfully or fraudulently
Attempt to interfere with the security or operation of the website
Attempt to gain unauthorised access to accounts, systems or restricted areas
Scrape, systematically copy or extract substantial amounts of website content
Introduce malicious software or harmful code
Impersonate another person
Use the website in a way that infringes another person's rights
Use Good Heart with Obi content in breach of the intellectual property terms below

We may restrict access where reasonably necessary to protect the website, our users, our intellectual property or our business.

5. Information on the website

We work to keep information about our products, services and prices accurate and up to date.

We may update, improve, replace or remove website content and offerings from time to time.

Occasionally, information may contain an obvious error. If an error affects an order you have placed, we will contact you and deal with it fairly.

6. Orders and payment

Prices are displayed in GBP (£) unless clearly stated otherwise.

The total amount payable will be shown before you complete your purchase.

You must provide accurate information when making a purchase.

Submitting an order does not necessarily mean that we have accepted it. A contract is formed when your order is accepted and you receive confirmation.

If we are unable to fulfil an order after payment has been taken, we will refund the relevant amount.

Payments are processed using the payment options made available through our website or checkout provider.

We do not ask you to send full payment-card information directly to us.

7. Digital products

Good Heart with Obi digital products may include:

PDFs
Workbooks
Worksheets
Templates
Guides
Prompt collections
Planning resources
ZIP files containing several resources
Other downloadable content described on the relevant product page

The product page will explain what you are purchasing.

Unless stated otherwise, your purchase is for the digital product described at the time of purchase. It does not automatically include every future edition, update or additional product we may later create.

You are responsible for having a device and software capable of opening the file format described on the product page.

If you experience a genuine technical problem accessing a product you have purchased, contact hello@skcollectivehq.com and we will try to resolve it.

8. Your right to cancel digital-content purchases

UK law gives consumers particular rights when buying digital content online.

Where we provide immediate access or download, we will ask you to:

Expressly agree that supply of the digital content may begin immediately; and
Acknowledge that once supply begins, you will lose your normal 14-day cancellation right.

Once the digital content has begun to be supplied following that express consent and acknowledgement, the normal 14-day cooling-off right will no longer apply.

This does not remove your statutory rights if the digital content is faulty, not as described or otherwise fails to meet requirements imposed by consumer law.

Where the law gives you a remedy, these terms do not take it away.

9. Quality of digital products

We aim to provide digital products that match the description given on the relevant sales page.

For consumers, digital content must meet the standards required by the Consumer Rights Act 2015, including applicable requirements concerning satisfactory quality, fitness for purpose and correspondence with its description.

If you believe a digital product is faulty or substantially different from what was described, please contact:

hello@skcollectivehq.com

We will consider the issue in accordance with your statutory rights.

10. Bookings and 1:1 services

Good Heart with Obi may offer services including:

Business Clarity Review

and

Facilitated Business Clarity Interview + Report

The exact scope, duration, price and deliverables will be described on the relevant booking or service page.

Some services include work outside the live session, such as:

Reviewing information you provide
Preparing for the session
Analysing your responses
Preparing notes
Producing a report or recommended next steps

The price therefore relates to the overall service, not only the amount of time spent together during a live call.

11. Consumer cancellation rights for services

If you are a consumer and purchase a service online, you will normally have a 14-day cancellation period beginning when the contract is made, subject to the exceptions and rules provided by law.

If you ask us to begin providing the service during that 14-day period, we may ask you to make an express request for work to begin.

If you then cancel during the cancellation period after work has begun at your request, you may be required to pay a proportionate amount for the service already provided.

If the service is fully performed during the cancellation period following your express request to begin and your acknowledgement that the cancellation right will be lost once the service has been fully performed, your right to cancel may end when performance is complete.

These provisions do not affect any other statutory rights you may have.

12. Rescheduling and cancellations

We understand that plans sometimes change.

If you need to reschedule a booked session, please contact us as early as reasonably possible at:

hello@skcollectivehq.com

As a general rule, please provide at least 48 hours' notice where possible.

Where at least 48 hours' notice is provided, we will normally allow one reasonable reschedule without an additional booking fee, subject to availability.

Where you decide to cancel after any applicable statutory cancellation period has ended, any refund will take account of:

Work already completed
Preparation already undertaken
Any personalised analysis already carried out
Any report or materials already prepared or supplied
The timing of the cancellation
Any reasonable loss arising from a late cancellation

We will not impose a cancellation charge that is unlawful or unfair.

Where less than 48 hours' notice is given, or you do not attend a booked session, we may retain an amount that reasonably reflects work already completed and losses resulting from the missed appointment.

We will consider exceptional circumstances reasonably and fairly.

13. If we need to cancel or rearrange

Occasionally, circumstances outside our reasonable control may require us to rearrange a session.

If we need to cancel a service and cannot offer a suitable alternative, we will refund the amount paid for the part of the service that has not been provided.

We are not responsible for losses that could not reasonably have been anticipated or that arise from circumstances genuinely outside our reasonable control, except where the law says otherwise.

14. Intellectual Property

Our work matters too

Good Heart with Obi is built around the idea that people's work, ideas, knowledge and contribution have value.

We ask you to respect ours in the same way we aim to respect yours.

Unless otherwise stated, the intellectual property rights in the Good Heart with Obi website, products, resources and original content belong to Samuel-Kanu Collective Ltd or are used by us with permission.

This includes, where protected by intellectual property law:

Written content
Guides
Workbooks
Worksheets
Questions and exercises
Templates
Frameworks
Structured processes and methodologies
Reports and report templates
Educational materials
Graphics
Illustrations
Page layouts and original design elements
Videos and recordings
Presentations
Downloads
AI prompts created as part of our resources
Journal articles
Website copy
Product descriptions
Course or workshop materials
Good Heart with Obi branding
Logos
Original names, straplines and brand assets
The selection, structure and arrangement of our materials

Nothing in these terms should be interpreted as claiming exclusive legal rights over ideas, words, concepts or material that intellectual property law does not protect.

15. The licence you receive when you buy a product

Buying a Good Heart with Obi digital product does not transfer ownership of our intellectual property to you.

Instead, we give the individual purchaser a personal, non-exclusive and non-transferable licence to use the purchased material for their own personal development or internal business purposes.

That means you can:

Read and use the material yourself
Complete the exercises and worksheets
Print reasonable working copies for your own use
Apply what you learn to your own life or business
Use templates and questions to help you think about and develop your own business
Use AI prompts in the way the resource specifically invites you to use them
Keep your purchased copy for your own ongoing reference

You do not need our permission to use what you genuinely learn from the materials in your own life or business.

The licence relates to the materials themselves, not ownership of every general idea you learn while using them.

16. What you may not do with Good Heart materials

Unless we have given you written permission, you must not:

Copy and redistribute our products or substantial parts of them
Share purchased files with friends, colleagues, clients, groups or online communities
Upload full copies or substantial parts of our products to a publicly accessible website, platform, file-sharing service or repository
Sell, licence, sublicense or give away our resources
Repackage our resources as your own
Remove our branding and replace it with yours
Copy our worksheets, questions, frameworks or templates into your own paid or free product where doing so would reproduce a substantial part of our original work
Turn our materials into a course, workshop, coaching programme, consultancy product, template pack, book or other competing resource
Use substantial parts of our materials to create derivative commercial products
Use our content to build a library or dataset for redistribution
Use our materials to train or fine-tune an AI model or create a competing AI-based product
Use automated systems to systematically extract or reproduce our content
Claim that Good Heart with Obi materials, wording or original resources were created by you

Where a product expressly gives broader permission, that specific permission will apply.

For example, if a resource specifically says you may use a particular question with your own customers or team, you may do so within the limits stated in that resource.

17. AI use and our materials

Some Good Heart with Obi resources deliberately include prompts designed to help you use AI to organise or reflect on your own information.

You may use those prompts in the way the relevant resource explains.

However, purchasing a product does not give permission to:

Upload our entire product library into an AI system for redistribution
Train or fine-tune an AI model on our proprietary materials
Create a chatbot, GPT, assistant or other AI product that substantially reproduces our paid content
Use AI to reproduce our materials and then sell, publish or distribute the resulting copy
Circumvent these intellectual property terms by asking an AI system to rewrite or repackage substantial parts of our materials

Using AI to change wording does not automatically turn copied intellectual property into your own original work.

18. Your ideas and information remain yours

We do not claim ownership of your business idea simply because you:

Complete one of our workbooks
Use the Business Clarity Interview
Attend a Business Clarity Review
Participate in a Facilitated Business Clarity Interview
Tell us about your business
Submit information through a questionnaire
Receive a personalised report from us

Your original business ideas, information, materials, branding and other intellectual property remain yours or belong to whoever already owns them.

You give us permission to use the information you provide only as reasonably necessary to:

Deliver the service you requested
Analyse the information for that service
Prepare your session or report
Communicate with you about the work
Maintain appropriate business records

We will not acquire ownership of your business simply by helping you think about it.

19. Intellectual property in personalised reports

Where we create a personalised report for you, you may use the finished report for your own personal or internal business purposes.

Your own information, answers, ideas and original content contained in the report remain yours.

However, Good Heart with Obi retains ownership of its underlying:

Frameworks
Methodologies
Interview structures
Analysis formats
Templates
Question sets
Report structures
Original explanatory content
Proprietary tools and resources

You may therefore use your report to develop and run your business, but you may not remove your personal information and then reproduce the remaining Good Heart framework as a product, service, training programme or resource for other people.

20. Sharing with a professional adviser

You may share a reasonable part of a purchased resource or a personalised report with a professional adviser who genuinely needs to see it to help you, such as an accountant, solicitor or business adviser.

They should not reproduce, distribute or commercially exploit our materials.

This permission does not allow a purchaser to buy one copy of a product for general distribution across a business, organisation, membership group or client base.

If you would like a team, organisational, training or commercial licence, contact:

hello@skcollectivehq.com

21. Our name and branding

The names Good Heart with Obi, associated logos, visual identity and other distinctive brand assets may not be used in a way that:

Suggests you are Good Heart with Obi
Suggests we have endorsed you when we have not
Creates confusion about the source of a product or service
Misrepresents a relationship with Samuel-Kanu Collective Ltd

Nothing on the website grants you a licence to use our branding commercially unless we expressly agree otherwise in writing.

22. Reporting intellectual property concerns

If you believe content on our website infringes intellectual property belonging to you, or you become aware of unauthorised use of Good Heart with Obi materials, please contact:

hello@skcollectivehq.com

We will consider genuine concerns appropriately.

23. Educational and business information

Good Heart with Obi provides educational resources, structured thinking tools and business clarity services.

Our content and services are not a substitute for regulated or specialist professional advice.

Unless we expressly state otherwise, we do not provide:

Legal advice
Tax advice
Regulated financial advice
Investment advice
Medical or healthcare advice
Accounting advice

Where your situation requires specialist advice, you should consult an appropriately qualified professional.

24. Business decisions and results

Good Heart with Obi is designed to help you think, question, clarify, test and make more informed decisions.

We do not promise that:

A particular business idea will succeed
You will make a particular amount of money
You will obtain funding or investment
You will gain customers
A particular strategy will work
A business will be profitable
Using one of our resources will produce a particular outcome

Business involves uncertainty.

Our role is to support clearer thinking and action. Decisions about what you build, invest, launch, change or pursue remain yours.

25. Our 1:1 services

Our 1:1 services are designed to support analysis, reflection and business clarity.

They do not involve us taking over responsibility for your business decisions.

We may:

Ask questions
Challenge assumptions
Highlight gaps
Help distinguish evidence from assumptions
Identify areas that may need testing
Organise information
Provide observations
Help you determine priorities

You remain responsible for deciding what action to take.

We will provide paid consumer services with the reasonable care and skill required by applicable law.

26. Testimonials and results

Any testimonial, example, illustration or customer experience shown on the website represents that person's experience or is clearly identified as an example.

It should not be treated as a promise that you will achieve the same result.

We will not publish your testimonial, personal story or identifiable case study as marketing material without an appropriate basis for doing so.

27. Free resources

Our free resources are still protected by intellectual property law.

“Free” means there is no purchase price. It does not mean the resource is free of copyright or free for unrestricted redistribution.

Unless the resource expressly says otherwise, the same personal-use principles in the intellectual property sections of these terms apply to free downloads.

28. Member accounts

If the website allows you to create a member account:

You are responsible for providing accurate information
You should keep your login credentials secure
You should not allow another person to impersonate you
You should tell us if you believe your account has been compromised

We may suspend or restrict an account where reasonably necessary to protect security, prevent misuse or respond to a material breach of these terms.

29. Chat with Obi

Website chat is intended to provide information, support and a convenient way to interact with Good Heart with Obi.

Automated or AI-assisted responses may occasionally be used.

Chat responses should not be treated as specialist legal, medical, financial, tax or other regulated professional advice.

Please do not enter confidential or highly sensitive information unless reasonably necessary.

Our use of personal information provided through chat is explained in our Privacy Policy.

30. Third-party platforms and links

Our website may integrate with or link to services provided by third parties, including:

Wix
Payment providers
Google services
Social media platforms
Booking or communication tools

We are not responsible for the operation or content of independent third-party websites.

When you use a third-party service, its own terms and privacy information may also apply.

31. Availability of the website

We aim to keep the website and digital services available, but we cannot promise uninterrupted access.

Access may occasionally be affected by:

Maintenance
Security issues
Internet failures
Platform outages
Third-party service failures
Updates
Events outside our reasonable control

If an outage prevents us from providing something you have paid for, we will take reasonable steps to resolve the issue.

32. Liability

Nothing in these terms excludes or limits liability where doing so would be unlawful.

In particular, nothing excludes or limits liability for:

Death or personal injury caused by negligence where liability cannot lawfully be excluded
Fraud or fraudulent misrepresentation
Breach of rights that cannot lawfully be excluded
Any other liability that the law does not permit us to exclude

If you are a consumer, your statutory rights are not affected.

We are not responsible for losses caused by business decisions you make merely because you used our educational resources or clarity tools, where we have provided the relevant product or service with the standard required by law.

Business customers

If you purchase wholly or mainly for purposes relating to your trade, business, craft or profession, you may be treated as a business customer rather than a consumer.

Subject to liabilities that cannot legally be limited or excluded, our total liability to a business customer arising from a particular purchased product or service will not normally exceed the amount paid to us for that product or service.

For business customers, we will not be liable for indirect or consequential losses, loss of profit, loss of revenue, loss of anticipated savings or loss of business opportunity where the law permits those exclusions.

33. Privacy

Your use of the website and our services may involve the processing of personal information.

Please read our Privacy Policy for information about:

What we collect
Why we use it
Who we may share it with
Your data protection rights
Marketing
Cookies
International transfers

Our Cookie Policy provides additional information about cookies and similar technologies.

34. Complaints

If something has gone wrong, please contact us.

Email: hello@skcollectivehq.com

We would like the opportunity to understand the problem and resolve it fairly.

Nothing in this section prevents a consumer from exercising statutory rights or using any other remedy available under law.

35. Changes to these Terms

We may update these Terms of Use & Sale from time to time.

Changes may be needed because:

Our products or services change
Website functionality changes
We introduce new services
The law or regulatory guidance changes
We need to clarify how something works

The version applying to a purchase will generally be the terms in effect when the contract was made, unless a change is required by law or is otherwise lawfully incorporated into the contract.

The date at the top of this page shows when these terms were last updated.

36. If part of these terms is invalid

If a court or competent authority finds that part of these terms is invalid or unenforceable, the remaining terms will continue to apply so far as legally possible.

37. No waiver

If we do not immediately enforce a right under these terms, that does not mean we have permanently given up that right.

38. Governing law

These terms are governed by the laws of England and Wales, subject to any mandatory consumer protections that apply to you.

If you are a consumer living elsewhere in the UK, you continue to benefit from any mandatory protections available to you in the part of the UK where you live.

Nothing in these terms prevents a consumer from bringing proceedings in a court available to them under applicable consumer law.

39. Contact

If you have questions about these terms, a purchase, booking or the permitted use of Good Heart with Obi materials, contact:

Samuel-Kanu Collective Ltd
Good Heart with Obi
33-34 Winckley Square
Preston
PR1 3JJ
United Kingdom

Email: hello@skcollectivehq.com