Privacy Policy

Good Heart with Obi
Operated by Samuel-Kanu Collective Ltd
33-34 Winckley Square, Preston, PR1 3JJ, United Kingdom

Last updated: 31 August 2026

Your privacy matters to us

Good Heart with Obi is built around trust, value and treating people well. That includes being clear about how we collect, use and protect your personal information.

This Privacy Policy explains how Samuel-Kanu Collective Ltd handles personal information when you visit the Good Heart with Obi website, request a free resource, join our mailing list, create an account, make a purchase, book a service, use Chat with Obi or otherwise interact with us.

We handle personal information in accordance with applicable UK data protection and electronic communications law, including the UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003, as amended.

1. Who we are

Good Heart with Obi is operated by Samuel-Kanu Collective Ltd.

For UK data protection purposes, Samuel-Kanu Collective Ltd is the data controller for personal information collected through Good Heart with Obi where we decide why and how that information is used.

When this policy refers to “we”, “us” or “our”, it means Samuel-Kanu Collective Ltd operating Good Heart with Obi.

Business address
33-34 Winckley Square
Preston
PR1 3JJ
United Kingdom

Privacy and data enquiries
hello@skcollectivehq.com

You do not need to consent to this Privacy Policy. It explains how we use your information. Where consent is required, for example for marketing or certain cookies, we will ask for it separately.

2. Information we may collect

The information we collect depends on how you use the website and our services.

Contact information

This may include:

• Your name

• Email address

• Telephone number, if you choose to provide one

• Postal or billing address where required

Enquiries and communications

This may include:

• Information submitted through contact or enquiry forms

• Emails and other messages you send us

• Your questions, feedback and requests

• Records of our communications with you

Free resources

If you request a free resource such as the Business Clarity Interview, we may collect your name and email address so that we can provide the resource you requested.

Requesting a free resource does not automatically subscribe you to marketing emails.

If you would also like to receive Good Heart updates, resources and occasional offers, you can choose to opt in separately.

Purchases

When you buy something from the Good Heart Shop, we may receive information including:

• Your name and contact details

• The product purchased

• Order date and value

• Billing information

• Payment status

• Transaction and order references

Payment-card information is processed through the payment services available through our checkout. We do not ask you to send full payment-card details directly to us.

Payment providers may process personal information under their own privacy terms.

Bookings and 1:1 services

If you book a Business Clarity Review, Facilitated Business Clarity Interview + Report, or another Good Heart service, we may collect:

• Your contact information

• Booking date and time

• Information you provide before your session

• Notes or information relevant to the work you have asked us to undertake

• Communications relating to your booking

• Records connected with the service provided

Please only provide information that is reasonably relevant to the service.

Member accounts

If you create an account on the website, we may process information relating to:

• Your account

• Your profile

• Your account preferences

• Your activity within member areas

Authentication and password functionality may be provided through Wix or another website service provider. We do not need to see your password in order to manage your relationship with us.

Newsletter and marketing preferences

We may keep records of:

• Whether you have chosen to receive marketing

• When and how you opted in

• Your communication preferences

• When you unsubscribe or withdraw consent

Chat with Obi

If you use Chat with Obi or another website chat feature, we may process:

• The content of your conversation

• Your name or contact information if provided

• Information needed to respond to your enquiry

Website chat may use Wix or other automated technology to help provide responses.

Please avoid entering highly sensitive information into website chat unless it is genuinely necessary.

Website and device information

When you use the website, certain information may be collected automatically, such as:

• IP address

• Browser and device information

• Approximate location derived from an IP address

• Pages visited

• Links or buttons used

• Referring website or source

• Website interaction information

The information collected depends partly on the cookies and technologies you choose to allow.

Sensitive personal information

We do not normally ask for special category personal information, such as information about health, religious beliefs or other particularly sensitive matters, through our standard website forms.

However, you may sometimes choose to share information about your personal circumstances during a 1:1 service because you consider it relevant to the business or life you are building.

Where this occurs, we will treat that information carefully, use only what is reasonably necessary and process it only where data protection law allows us to do so. Where required, we may ask for your explicit consent.

3. How we collect information

We may collect information:

• Directly from you when you complete a form

• When you request a free resource

• When you join our mailing list

• When you create an account

• When you make a purchase

• When you book a service

• During a 1:1 service

• When you contact us

• When you use Chat with Obi

• When you interact with our website

• Through cookies and similar technologies, where permitted

• Through platforms we use to provide the website and services

We may also receive limited information from payment, booking, website or technology providers where necessary to provide our services.

4. Why we use your information

We may use personal information to:

• Provide and operate the Good Heart with Obi website

• Provide a free resource you have requested

• Process and fulfil purchases

• Manage bookings and provide services

• Respond to enquiries

• Operate member accounts

• Provide customer support

• Operate Chat with Obi

• Send marketing where you have chosen to receive it

• Manage your communication preferences

• Maintain appropriate business, financial and transaction records

• Improve our website, products and services

• Protect our website, users and business

• Prevent or investigate misuse or fraud

• Comply with legal and regulatory requirements

• Establish, exercise or defend legal claims where necessary

5. Our lawful bases

UK data protection law requires us to have a lawful reason for using personal information.

The basis we use depends on what we are doing.

Contract

We may process information because it is necessary to provide something you have purchased or a service you have booked, or to take steps you have asked us to take before doing so.

This may apply to:

• Digital-product purchases

• Paid services

• Bookings

• Member services connected with a purchase or agreement

Consent

We rely on your consent where appropriate, including for:

• Email marketing where consent is required

• Optional cookies and similar technologies where consent is required

Consent must be given through a clear positive action.

You may withdraw your consent at any time.

Legitimate interests

We may process information where it is reasonably necessary for our legitimate business interests and those interests are not overridden by your rights.

This may include:

• Responding to enquiries

• Providing a free resource you requested

• Maintaining the security of our website

• Keeping appropriate records of customer interactions

• Improving our services using information that does not require cookie consent

• Preventing misuse or fraud

When relying on legitimate interests, we consider the impact on your privacy.

Legal obligation

We may process and retain information where necessary to comply with legal duties, including accounting, tax, regulatory and legal requirements.

6. Email marketing

We want people to hear from Good Heart because they want to, not because their email address happened to reach us.

Where consent is required:

• Marketing opt-in is optional

• Marketing boxes are not pre-ticked

• Marketing consent is kept separate from accepting terms

• Requesting a free resource does not automatically subscribe you to marketing

• Making a purchase does not automatically mean you have agreed to general marketing

• You can withdraw your consent at any time

If you opt in, Good Heart emails may include:

• Thoughts on Life • Business • Faith

• Business insights

• New Journal content

• Free resources

• New products or services

• Events or opportunities

• Occasional offers

Every marketing email should provide a way to unsubscribe.

7. Cookies and analytics

We use cookies and similar technologies to operate the website and, where you allow them, to understand how it is being used.

Some technologies are strictly necessary for the website or a service you request to function. These may be used without consent where the law permits.

Other cookies, including non-essential analytics, advertising or similar tracking technologies, will only be used where the appropriate consent has been obtained.

You can use the cookie banner or preference controls on the website to manage your choices.

Please see our Cookie Policy for more information.

8. Who we may share information with

We do not sell your personal information.

We may share information with organisations that help us operate Good Heart with Obi, where reasonably necessary.

These may include:

• Wix, which provides website, store, member, forms, chat and related website functionality

• Payment service providers

• Email and communication providers

• Booking and scheduling services

• Google services, such as Google Calendar, where connected

• Website analytics providers, where enabled

• Professional advisers such as accountants or legal advisers

• Technology and security providers

• Authorities or regulators where disclosure is legally required

Some providers process information on our instructions as data processors.

Others, such as certain payment providers or social-media platforms, may act as independent data controllers for some of the information they receive. Their own privacy terms will apply to that processing.

We only share information where there is an appropriate reason to do so.

9. International transfers

Some of the technology providers used to operate our website and services may process personal information outside the United Kingdom.

Where a transfer is considered a restricted international transfer under UK data protection law, we take appropriate steps to ensure that it is lawfully protected.

Depending on the circumstances, this may include:

• UK adequacy regulations

• An appropriate contractual safeguard, such as the UK International Data Transfer Agreement or UK Addendum

• Another mechanism permitted by UK data protection law

Where required, the relevant transfer arrangements also include assessment of the protection available for the information.

10. How long we keep information

We do not keep personal information indefinitely just because it may be useful one day.

We keep information for as long as reasonably necessary for the purpose for which it was collected, taking into account:

• The nature of our relationship with you

• How long a service or account remains active

• Whether the information is still needed to provide a service

• Legal, accounting and tax requirements

• The nature and sensitivity of the information

• Whether records may reasonably be required to deal with a complaint or legal claim

• Whether you have withdrawn consent or exercised a relevant data protection right

Financial and transaction records may need to be kept for longer where UK accounting or tax law requires it.

Marketing information is retained while your marketing relationship remains active, subject to appropriate review. If you unsubscribe, we may keep limited information on a suppression list so that we know not to contact you again for marketing.

When identifiable personal information is no longer needed, we will delete it, securely dispose of it or anonymise it where appropriate.

11. Data security

We take reasonable technical and organisational steps to protect personal information against:

• Unauthorised access

• Accidental loss

• Misuse

• Alteration

• Inappropriate disclosure

We also choose established providers to support the operation of our website and services and limit access to information where appropriate.

No internet-based service can guarantee absolute security.

12. Your data protection rights

Depending on the circumstances and the lawful basis being used, you may have rights including:

• Access, to ask for a copy of personal information we hold about you

• Rectification, to have inaccurate information corrected

• Erasure, to ask for information to be deleted in certain circumstances

• Restriction, to ask us to limit certain processing

• Objection, to object to certain uses of your information

• Data portability, in circumstances where this right applies

• Withdrawal of consent, where we rely on consent

You have an absolute right to object to direct marketing.

If you withdraw consent, this does not make processing carried out before withdrawal unlawful.

To exercise a data protection right, contact:

hello@skcollectivehq.com

We may need to verify your identity before fulfilling certain requests.

13. Unsubscribing from marketing

You can stop receiving marketing emails at any time by using the unsubscribe link contained in our marketing emails or by contacting us at hello@skcollectivehq.com.

Unsubscribing from marketing does not prevent us from sending necessary service communications relating to:

• A purchase

• A booking

• An account

• A request you have made

• An important service or legal matter

14. Automated tools

Good Heart with Obi may use automated technology within website functions such as chat, email, website analytics or other digital tools.

We do not currently use solely automated decision-making that produces legal or similarly significant effects about you.

If that changes, we will update this Privacy Policy and provide the information required by data protection law.

15. Children

Good Heart with Obi's standard products and services are intended for adults aged 18 and over, unless a particular service clearly states otherwise.

We do not knowingly use the website to collect personal information from children for our standard services.

If you believe a child has provided personal information to us inappropriately, please contact us.

16. Other websites and social media

Good Heart with Obi can also be found on:

Instagram: @goodheartwithobi
Facebook: @goodheartwithobi
TikTok: @goodheartwithobi

Our website may also link to third-party websites.

Those organisations operate under their own privacy policies and are responsible for how they use information collected through their own services.

17. Complaints

If you have concerns about how we use your personal information, we would appreciate the opportunity to resolve them.

Please contact us at:

hello@skcollectivehq.com

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.

You can find current contact and complaints information on the ICO website.

18. Changes to this Privacy Policy

We may update this Privacy Policy when:

• Our website or services change

• We introduce new technology or providers

• Our use of personal information changes

• The law or regulatory guidance changes

The date at the top of this page will show when the policy was last updated.

Where a change is particularly significant, we may also bring it to your attention in another appropriate way.

Contact

For privacy questions or requests:

Samuel-Kanu Collective Ltd
Good Heart with Obi
33-34 Winckley Square
Preston
PR1 3JJ
United Kingdom

Email: hello@skcollectivehq.com

Thank you for trusting Good Heart with Obi with your information. We want your experience here to feel useful, respectful and human.

Related pages

Terms of Use & Sale | Cookie Policy | Contact